Privacy Policy

Amara Continental Pvt. Ltd.

Amara Continental Pvt. Ltd. (“Company”, “we”, “our”, “us”) is committed to protecting the privacy of individuals and businesses who interact with our website, products, and services. This Privacy Policy explains how we collect, use, store, and protect your information.

By accessing our website or submitting your details, you agree to this policy

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name
  • Company name
  • Email address
  • Phone/WhatsApp number
  • Billing and shipping address
  • GST/VAT details (for invoicing)

B. Business Information

  • Product inquiries
  • Order requirements
  • Samples requested
  • Payment details (only mode of payment, not card/bank credentials)

C. Website Usage Data

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Clickstream data
  • Cookies and tracking data

D. Communication Data

  • Emails
  • WhatsApp chats
  • Calls
  • Forms submitted on the website

2. How We Use Your Information

We use collected information for:

  • Processing inquiries and orders
  • Communicating with you (quotes, samples, shipments, documents)
  • Improving our products, website, and customer experience
  • Compliance with export regulations, customs, and government authorities
  • Maintaining transaction records
  • Sharing logistic updates, PI, packing list, invoice, or export documents

We never sell your information to third parties.

3. How We Share Your Information

We share information only when required for business operations:

A. Logistics & Shipping Partners

  • Freight forwarders
  • Shipping lines
  • CHA (Custom House Agents)
  • Transporters

B. Quality & Lab Partners

  • SGS
  • Intertek
  • Cotecna
  • Other testing labs

C. Government Authorities

  • Customs
  • DGFT
  • GST
  • FSSAI (if applicable)

D. Payment Service Providers

Used only for transaction processing; we do not store your card/bank details.

All shared data is on a “need-to-know basis”.

4. Cookies & Tracking Technologies

Our website may use cookies to:

  • Understand visitor behavior
  • Improve website performance
  • Remember preferences
  • Analyze page traffic

You can disable cookies in your browser, but some features may not work properly.

5. Data Security

We implement reasonable security measures to safeguard your data, including:

  • Secure servers
  • Encrypted communication channels where possible
  • Restricted internal access to customer information

However, no online system is 100% secure; you share data at your own risk.

6. Data Storage & Retention

We retain your data only as long as required for:

  • Legal compliance
  • Tax audits
  • Business transactions
  • Customer support
  • Export record-keeping

Unused data may be archived or deleted securely.

7. Your Rights

You may:

  • Request to view your data
  • Request correction of inaccurate data
  • Request deletion (where legally allowed)
  • Opt-out of promotional messages

To exercise these rights, contact us (details below).

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing any data

9. Children’s Privacy

Our website and services are not intended for minors under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be posted on this page.

11. Contact Information

For any questions regarding privacy or data security:

Amara Continental Pvt. Ltd.
FF-9 Iskon Galaxy, Modhera Road
Mehsana, Gujarat, 384002
Email: amaracontinental@gmail.com